Servers unavailable/unexpected shutdown on MC.CHI18

Resolved

Degraded performance

Started about 5 years agoAugust 09, 2021Lasted about 21 hoursAugust 09, 20213:33 AMAugust 10, 202112:36 AMUTC

Updates

Resolved
August 10, 2021 at 12:36 AMUTC
Resolved
August 10, 2021 at 12:36 AMUTC
We're marking this issue as resolved, as we do not see any further issues at this time.
Identified
August 09, 2021 at 3:43 AMUTC
Identified
August 09, 2021 at 3:43 AMUTC
We've identified the events related to this incident and have begun the process of remediating the impact. We've notified our Panel Team to investigate further.

All offline servers are back online and are safe to continue operating.
Investigating
August 09, 2021 at 3:33 AMUTC
Investigating
August 09, 2021 at 3:33 AMUTC
We are currently investigating this incident.

HostVenom & WinterNode - Servers unavailable/unexpected shutdown on MC.CHI18 – Incident details