WinterNode Game Control Panel Unavailable

Resolved

Major outage

Started almost 5 years agoOctober 13, 2021Lasted about 1 hourOctober 13, 20218:229:20 AMUTC

Affected

WinterNode

Control Panels

Game Control Panel

Updates

Resolved
October 13, 2021 at 9:20 AMUTC
Resolved
October 13, 2021 at 9:20 AMUTC
Panel Team has now given an all-clear for Panel to be accessible again. Stability and Speed will increase as all webservers catch-up.
Monitoring
October 13, 2021 at 8:55 AMUTC
Monitoring
October 13, 2021 at 8:55 AMUTC
Panel Team has begun service restoration and syncing of geo-located nodes to restore quorum.
Update
October 13, 2021 at 8:45 AMUTC
Update
October 13, 2021 at 8:45 AMUTC
Service Providers were conducting Network Maintenance to increase DDoS processing capacity, however, have now reported a misconfiguration of a router.
Identified
October 13, 2021 at 8:27 AMUTC
Identified
October 13, 2021 at 8:27 AMUTC
Our Panel Team has acknowledged the issue and are awaiting service providers to resolve a networking issue on their end.
Investigating
October 13, 2021 at 8:22 AMUTC
Investigating
October 13, 2021 at 8:22 AMUTC
We are currently investigating an incident regarding the inaccessibility of our Game Control Panel.

HostVenom & WinterNode - WinterNode Game Control Panel Unavailable – Incident details