HostVenom & WinterNode - WinterNode Game Control Panel Unable to Create Databases – Incident details

System Under Maintenance

WinterNode Game Control Panel Unable to Create Databases

Resolved
Degraded performance
Started almost 5 years agoLasted about 15 hours

Affected

WinterNode

Degraded performance from 12:27 AM to 3:12 PM

Control Panels

Degraded performance from 12:27 AM to 3:12 PM

Game Control Panel

Degraded performance from 12:27 AM to 3:12 PM

Updates
  • Resolved
    UTC
    Resolved

    Our Panel Team has resolved this issue!

  • Identified
    UTC
    Identified

    We've identified the issue associated with our automated DB Manager not being able to access our MySQL Server to provision databases. We're working with our Panel and Backend Team to resolve this issue.

  • Investigating
    UTC
    Investigating

    We are currently investigating an incident regarding the inability for our Game Control Panel to provision MySQL Databases for clients.