HostVenom & WinterNode - Captured Logs for Server Action Logs in WNGCP unavailable – Incident details

System Under Maintenance

Captured Logs for Server Action Logs in WNGCP unavailable

Resolved
Degraded performance
Started over 4 years agoLasted about 19 hours

Affected

WinterNode

Degraded performance from 3:57 PM to 10:50 AM

Control Panels

Degraded performance from 3:57 PM to 10:50 AM

Game Control Panel

Degraded performance from 3:57 PM to 10:50 AM

Updates
  • Resolved
    UTC
    Resolved

    Our Panel Team has just resolved the issue!

  • Update
    UTC
    Update

    Our Panel Developers are continuing to await the response of the Data Center to provide guidance or intervene.

  • Identified
    UTC
    Identified

    Our Panel Developers have acknowledged this issue and are linking this issue with a Dedicated Server not responding. The developers have ticketed the appropriate Data Center Provider for further assistance.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.