HostVenom & WinterNode - Network Performance Severely Degraded on MC.LON3 – Incident details

All systems operational

Network Performance Severely Degraded on MC.LON3

Resolved
Degraded performance
Started about 4 years agoLasted 3 days

Affected

WinterNode

Degraded performance from 5:48 AM to 5:00 AM

London Game Servers

Degraded performance from 5:48 AM to 5:00 AM

mc.lon3.winternode.com

Degraded performance from 5:48 AM to 5:00 AM

Updates
  • Resolved
    Resolved

    Service provider claims they cannot find any issues with networking.

  • Update
    Update

    We're temporarily pulling MC.LON3 offline to capture some data and run some diagnostic tests to provide to our Service Provider. This shouldn't take longer than 30 minutes.

  • Investigating
    Investigating

    We are currently investigating this incident.