WinterNode Game Control Panel Unavailable

Resolved

Minor outage

Started almost 3 years agoOctober 13, 2023Lasted about 6 hoursOctober 13, 20236:54 PMOctober 14, 20231:11 AMUTC

Affected

WinterNode

Control Panels

Game Control Panel

Updates

Resolved
October 14, 2023 at 1:11 AMUTC
Resolved
October 14, 2023 at 1:11 AMUTC
This incident has been resolved.
Monitoring
October 13, 2023 at 7:17 PMUTC
Monitoring
October 13, 2023 at 7:17 PMUTC
Our Panel Team has informed us that the Game Panel should be recovered. Our monitoring also confirms that our Game Panel is online again.

We'll be monitoring for the next few hours.
Identified
October 13, 2023 at 7:05 PMUTC
Identified
October 13, 2023 at 7:05 PMUTC
Our Panel Team has acknowledged and determined the issue regarding the Game Panel being unavailable.

"We have 3 nodes up, but for some reason they can't vote a primary quorum, we're looking into it, this is likely the root cause of what's been going on over the last few days…starting recovery now"
Investigating
October 13, 2023 at 6:54 PMUTC
Investigating
October 13, 2023 at 6:54 PMUTC
We are currently investigating an incident regarding the inaccessibility of our Game Control Panel.

HostVenom & WinterNode - WinterNode Game Control Panel Unavailable – Incident details