HostVenom & WinterNode - WinterNode Game Control Panel Unavailable – Incident details

No further tickets or issues have been reported at this time.

Please reach out to our Support Team through Live Chat or Discord if you need assistance with anything or have something to report.

Panel Team was able to restore more functionality and the number of reports have been reduced/squashed.

You may experience some database creation issues due to firewall settings on our end (de02 & de03 being introduced into the PoP mix), if this is case, please reach out to our Support Team through Live Chat or Discord. However, you may need to wait until our normal internal operation team returns in the morning. We apologize for the inconvenience in this regard.

Panel Team was able to temporarily get the Panel back online again after bringing in an additional Point of Presence (PoP) to takeover traffic from the normal set of webservers. They are still actively working to stabilize this issue.

In the event the Game Panel goes down again, please remember that the unavailability of the Game Panel does not affect online game servers as they are hosted on separate infrastructure.