HostVenom & WinterNode - `gs107.chi` Unavailable [Machine] – Incident details

All systems operational

`gs107.chi` Unavailable [Machine]

Resolved
Major outage
Started 12 months agoLasted about 1 hour

Affected

WinterNode

Major outage from 6:35 PM to 7:16 PM, Operational from 7:16 PM to 7:20 PM

Chicago Game Servers

Major outage from 6:35 PM to 7:16 PM, Operational from 7:16 PM to 7:20 PM

gs107.chi.winternode.com

Major outage from 6:35 PM to 7:16 PM, Operational from 7:16 PM to 7:20 PM

Updates
  • Resolved
    UTC
    Resolved

    We have swapped the PSU of this node during its downtime that should resolve the issue. Marking as resolved.

  • Monitoring
    UTC
    Monitoring

    The node is now back online and we are currently monitoring the result and working with the upstream provider regarding the incident.

  • Investigating
    UTC
    Investigating

    An automated alert has been triggered by our monitoring system and our team has been notified. We are currently investigating this incident.