HostVenom & WinterNode - `gs101.gra` Unavailable – Incident details

All systems operational

`gs101.gra` Unavailable

Monitoring
Major outage
Started about 17 hours ago

Affected

WinterNode

Major outage from 2:40 PM to 5:05 PM, Operational from 5:05 PM to 12:00 AM

Gravelines Game Servers

Major outage from 2:40 PM to 5:05 PM, Operational from 5:05 PM to 12:00 AM

gs101.gra.winternode.com

Major outage from 2:40 PM to 5:05 PM, Operational from 5:05 PM to 12:00 AM

Updates
  • Monitoring
    Monitoring

    Service has been restored after the affected system was rebooted by our upstream provider. We suspect an underlying hardware issue and are following up with the provider on a permanent resolution. We will keep monitoring closely and update if anything changes.

  • Investigating
    Investigating

    An automated alert has been triggered by our monitoring system and our team has been notified. We are currently investigating this incident.