We have identified the issue affecting the availability of the WinterNode Client Area. Initially, maintenance was underway for internal services with no anticipated downtime; however, due to an unexpected cascading issue, the client area is now experiencing an extended outage.
During this time, we are unable to accept new orders or process changes, including service cancellations and upgrades.
Access to the Game Panel and VPS Panel remains fully operational and unaffected.
If you require assistance, please contact our support team via Discord.
We anticipate resolving this incident within the next few hours and will continue to provide timely updates.
We apologize for any inconvenience and appreciate your patience.
