HostVenom & WinterNode - Connectivity Issues with HostVenom services – Detalles del incidente

Cloudflare Pages está experimentando un rendimiento degradado

Connectivity Issues with HostVenom services

Resuelto
Rendimiento degradado
Iniciado el hace 6 mesesDuró alrededor de 3 horas

Afectado

HostVenom

Rendimiento degradado de 1:33 AM a 4:45 AM

Billing Area

Rendimiento degradado de 1:33 AM a 4:45 AM

Dedicated/VPS Control Panel

Rendimiento degradado de 1:33 AM a 4:45 AM

Dedicated Servers

Rendimiento degradado de 1:33 AM a 4:45 AM

Colocation

Rendimiento degradado de 1:33 AM a 4:45 AM

WinterNode

Rendimiento degradado de 1:33 AM a 4:45 AM

Actualizaciones
  • Resuelto
    Resuelto

    No further alerts have been triggered for loss of network connectivity. Please reach out through our Support channels if you are still experiencing issues.

  • Supervisando
    Supervisando

    The Data Center Engineer team has identified that they recently experienced an unusually large network attack (DDoS) over a period of about 20 minutes.

    Mitigation systems reduced the impact, but at the peak of the attack it briefly overwhelmed part of our upstream network capacity at the ChIX exchange and affected some of our transit providers.

    During this time, some of our IP prefixes were targeted around 19:16 CST, which may have caused brief periods of network instability or packet loss for ourselves and other customers within the data center.

    We will continue to monitor and work with the data center team to receive further updates.

  • Investigando
    Investigando

    Automated alerts have been triggered by our monitoring system for a potential network problem related to HostVenom.com & WinterNode.com services. We have filed a ticket with the engineering team to take a look and we will provide further details once they are available.

    At the time of posting this incident, we have noticed a brief flicker in accessing certain services and some support requests have come in for connectivity issues.