HostVenom & WinterNode - Customer portals offline for an urgent PHP security update – Detalles del incidente

Todos los sistemas funcionan con normalidad

Customer portals offline for an urgent PHP security update

Resuelto
En mantenimiento
Iniciado el hace 2 díasDuró 3 horas 59 minutos

Afectado

HostVenom

En mantenimiento de 11:29 AM a 12:53 PM, Operativo de 11:38 AM a 12:53 PM, En mantenimiento de 12:53 PM a 2:32 PM, Operativo de 1:50 PM a 3:29 PM, En mantenimiento de 2:32 PM a 2:44 PM, Operativo de 2:44 PM a 3:29 PM

Billing Area

En mantenimiento de 11:29 AM a 1:50 PM, Operativo de 1:50 PM a 3:29 PM

Dedicated/VPS Control Panel

En mantenimiento de 11:29 AM a 11:38 AM, Operativo de 11:38 AM a 12:53 PM, En mantenimiento de 12:53 PM a 2:44 PM, Operativo de 2:44 PM a 3:29 PM

WinterNode

En mantenimiento de 11:29 AM a 2:32 PM, Operativo de 2:32 PM a 3:10 PM, En mantenimiento de 3:10 PM a 3:29 PM

Control Panels

En mantenimiento de 11:29 AM a 2:32 PM, Operativo de 2:32 PM a 3:10 PM, En mantenimiento de 3:10 PM a 3:29 PM

Game Control Panel

En mantenimiento de 11:29 AM a 2:32 PM, Operativo de 2:32 PM a 3:10 PM, En mantenimiento de 3:10 PM a 3:29 PM

Actualizaciones
  • Resuelto
    UTC
    Resuelto
    The game control panel (gcp.winternode.com) is back online. All services are operational. Thanks for bearing with us.
  • Identificado
    UTC
    Identificado
    The game control panel (gcp.winternode.com) has been taken offline again by our panel provider as part of their ongoing PHP security maintenance. Your game servers keep running normally; you just can't manage them from the panel until it's back. We'll update this as soon as it returns.
  • Resuelto
    UTC
    Resuelto
    The dedicated server and VPS control panel is patched and back online. Everything affected by today's PHP security update is patched and available again. Thanks for bearing with us.
  • Actualizar
    UTC
    Actualizar
    The game control panel is back online. Both billing portals are also back. The dedicated server and VPS control panel stays offline until its vendor releases the PHP security update; your servers keep running normally in the meantime.
  • Actualizar
    UTC
    Actualizar
    Both billing portals are patched and back online. The game control panel is still in our provider's maintenance; we'll update this when it's back.
  • Supervisando
    UTC
    Supervisando
    The HostVenom billing portal (billing.hostvenom.com) is patched and back online. The WinterNode billing portal stays offline until its PHP update is finished; we'll update this as soon as it's back.
  • Actualizar
    UTC
    Actualizar
    The dedicated server and VPS control panel (panel.hostvenom.com and vps.winternode.com) is also offline as a precaution until its PHP update is available. Your servers keep running normally, and installs already in progress will finish; you just can't manage servers from the panel until it's back.
  • Actualizar
    UTC
    Actualizar
    The WinterNode game control panel (gcp.winternode.com) is also offline as a precaution while our panel provider applies the same PHP security update. Their maintenance runs until about 15:00 UTC. Your game servers keep running normally; you just can't manage them from the panel until it's back.
  • Identificado
    UTC
    Identificado
    We've taken the HostVenom and WinterNode billing portals (billing.hostvenom.com and clients.winternode.com) offline as a precaution against two critical PHP vulnerabilities that are being patched today at 14:00 UTC. Your servers and services are not affected and keep running normally, and automatic renewals and payments continue as scheduled. We'll bring each portal back as soon as it's patched. If you need us in the meantime, reach out on Discord or by email.