Servers unavailable/unexpected shutdown on MC.CHI18

Resolved

Degraded performance

Started over 4 years agoLasted about 21 hours

Affected

WinterNode

Chicago Game Servers

mc.chi18.winternode.com

Updates

Resolved
August 10, 2021 at 12:36 AM
Resolved
August 10, 2021 at 12:36 AM
We're marking this issue as resolved, as we do not see any further issues at this time.
Identified
August 09, 2021 at 3:43 AM
Identified
August 09, 2021 at 3:43 AM
We've identified the events related to this incident and have begun the process of remediating the impact. We've notified our Panel Team to investigate further.

All offline servers are back online and are safe to continue operating.
Investigating
August 09, 2021 at 3:33 AM
Investigating
August 09, 2021 at 3:33 AM
We are currently investigating this incident.

HostVenom & WinterNode - Servers unavailable/unexpected shutdown on MC.CHI18 – Incident details