HostVenom & WinterNode - Servers unavailable/unexpected shutdown on MC.CHI18 – Incident details

All systems operational

Servers unavailable/unexpected shutdown on MC.CHI18

Resolved
Degraded performance
Started over 4 years agoLasted about 21 hours

Affected

WinterNode

Degraded performance from 3:33 AM to 12:36 AM

Chicago Game Servers

Degraded performance from 3:33 AM to 12:36 AM

mc.chi18.winternode.com

Degraded performance from 3:33 AM to 12:36 AM

Updates
  • Resolved
    Resolved

    We're marking this issue as resolved, as we do not see any further issues at this time.

  • Identified
    Identified

    We've identified the events related to this incident and have begun the process of remediating the impact. We've notified our Panel Team to investigate further.

    All offline servers are back online and are safe to continue operating.

  • Investigating
    Investigating

    We are currently investigating this incident.