HostVenom & WinterNode - Service Provider Intervention for MC.LON2 – Incident details

All systems operational

Service Provider Intervention for MC.LON2

Resolved
Major outage
Started over 4 years agoLasted about 4 hours

Affected

WinterNode

Major outage from 2:02 PM to 5:46 PM

London Game Servers

Major outage from 2:02 PM to 5:46 PM

mc.lon2.winternode.com

Major outage from 2:02 PM to 5:46 PM

Updates
  • Resolved
    Resolved

    No further issues have been reported. Service Provider has provided the following Reason For Outage.

    This operation was closed at 2021-10-22 16:53:30 BST (UTC +01:00)

    Here are the details of this operation: BIOS check Date 2021-10-22 15:04:01 BST (UTC +01:00), BIOS check: Server crashed and booted to OS properly after soft reboot but it was running old BIOS version so I've flashed the newest provided.

    Marking as Resolved.

  • Monitoring
    Monitoring

    Our Monitoring Software has marked the service as online again. We'll be monitoring for the next couple of hours to ensure all is stable.

  • Investigating
    Investigating

    Our Service Provider for MC.LON2 has taken our machine offline for Investigating an Alert on their end.