HostVenom & WinterNode - WinterNode Game Control Panel Unavailable – Incident details

System Under Maintenance

WinterNode Game Control Panel Unavailable

Resolved
Minor outage
Started over 4 years agoLasted about 4 hours

Affected

WinterNode

Minor outage from 10:50 PM to 3:00 AM

Control Panels

Minor outage from 10:50 PM to 3:00 AM

Game Control Panel

Minor outage from 10:50 PM to 3:00 AM

Updates
  • Resolved
    UTC
    Resolved

    No further issues have been reported.

  • Monitoring
    UTC
    Monitoring

    Our Panel Team has pushed a fixed and less customers are reporting issues accessing the WinterNode Game Control Panel. We'll be monitoring the status of this fix, alongside checking incoming tickets to verify the service is fully restored.

  • Update
    UTC
    Update

    Our Panel Team is continuing to work on a fix for this issue.

  • Investigating
    UTC
    Investigating

    We are currently investigating an incident regarding inconsistent connectivity/error codes to our Game Control Panel.

    If your server is currently online, it will remain online, but you will not have access to send console commands or change power states.