Undetermined problem - details to follow - Incident details - HostVenom & WinterNode Status

Undetermined problem - details to follow

Resolved

Under maintenance

Started almost 3 years agoOctober 13, 2023Lasted 6 hours 18 minutesOctober 13, 20234:1210:30 AMUTC

Affected

WinterNode

Control Panels

Client Area

Archived

AChicago - Game Servers

gs.chi1.winternode.com

Updates

Resolved
October 13, 2023 at 10:30 AMUTC
Resolved
October 13, 2023 at 10:30 AMUTC
We experienced another short blip for a few minutes around 12:55 AM Pacific Time. We are now outside of the scheduled network maintenance window, which ended at 5AM Central Time.
Monitoring
October 13, 2023 at 4:25 AMUTC
Monitoring
October 13, 2023 at 4:25 AMUTC
Our data center is currently performing network maintenance that was originally expected to have no impact on service or connectivity, and that is clearly not the case. We are monitoring the situation and are in contact with the facility.
Investigating
October 13, 2023 at 4:12 AMUTC
Investigating
October 13, 2023 at 4:12 AMUTC
We have detected a problem related to WinterNode.com services and are actively investigating.

More details to follow.