HostVenom & WinterNode - `mc.gra4` Unavailable [Machine] – Incident details

All systems operational

`mc.gra4` Unavailable [Machine]

Resolved
Major outage
Started about 2 months agoLasted about 3 hours

Affected

WinterNode

Major outage from 7:08 PM to 7:42 PM, Operational from 7:42 PM to 9:48 PM

Gravelines Game Servers

Major outage from 7:08 PM to 7:42 PM, Operational from 7:42 PM to 9:48 PM

mc.gra4.winternode.com

Major outage from 7:08 PM to 7:42 PM, Operational from 7:42 PM to 9:48 PM

Updates
  • Resolved
    Resolved

    No further reports. Marking as resolved.

  • Monitoring
    Monitoring

    The node is now back online and we are continuing the monitor the server. We believe this was a network blip on our upstream provider.

  • Investigating
    Investigating

    An automated alert has been triggered by our monitoring system and our team has been notified. We are currently investigating this incident.