HostVenom & WinterNode - Hardware Investigation – Incident details

All systems operational

Hardware Investigation

Resolved
Under maintenance
Started 3 months agoLasted 3 days

Affected

WinterNode

Under maintenance from 4:00 PM to 3:11 PM

Sydney Game Servers

Under maintenance from 4:00 PM to 3:11 PM

mc.syd1.winternode.com

Under maintenance from 4:00 PM to 3:11 PM

Updates
  • Resolved
    UTC
    Resolved

    The CPU and RAM on this node has been replaced.

  • Investigating
    UTC
    Investigating
    We'll engaging our provider to perform testing on this machine. We're expecting maintenance to begin around 12 PM ET (2:000 AEST) due to recent events detected on this machine.