HostVenom & WinterNode - Notice history

System Under Maintenance

Notice history

Aug 2022

Crash Logs Not Automatically Uploading To Log Server
  • Resolved
    UTC
    Resolved

    The Panel Team has successfully squashed this bug.

  • Identified
    UTC
    Identified

    Our Panel Team has picked up our report regarding automatic crash logs not being uploaded to logs.panel.gg and are actively investigating. A possible fix was applied, however, we are still facing issues.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident and reported the issue to our Panel Developers.

Connection Issues on MC.CHI30
  • Resolved
    UTC
    Resolved

    No further issues have been reported. Marking as Resolved.

  • Monitoring
    UTC
    Monitoring

    We've applied a few fixes to MC.CHI30 and are monitoring any further connectivity issues. Please reach out to our Support Team on Discord if you're facing any issues.

  • Investigating
    UTC
    Investigating

    We have detected a problem related to connecting to servers on MC.CHI30 node and are actively investigating.

    More details to follow.

Jul 2022

No notices reported this month

Jun 2022

Custom MC Subdomains reporting "Unknown Host"
  • Resolved
    UTC
    Resolved

    This was resolved.

  • Identified
    UTC
    Identified

    We've determined the issue is related to DNS and have received a response from our Panel Team confirming an outage in the DNS Server which handles subdomains.

    We have not been given a timeframe for when this service will be restored.

    Direct IPs and Domains not hosted by WinterNode are not affected.

  • Investigating
    UTC
    Investigating

    We are currently receiving an increase in reports regarding custom subdomains provided by our Panel are reporting "Unknown Host" and no longer resolving. We have notified the Panel Team.

Jun 2022 to Aug 2022

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