No further alerts have been triggered and we have not received any new support tickets regarding this issue. This incident has been marked as resolved.
Monitoring
Monitoring
Our quick tests have come back clear. We're returning this machine back to operational status and will monitor for an hour before closing this incident.
If you are experiencing any issues, please reach out to our Support Team.
Update
Update
We have received some reports from customers that they are unable to access their game servers on MC.CHI34.
We are continuing to investigate and are running some tests before bringing this machine back online. We expect to provide another update in 20 minutes.
Investigating
Investigating
An automated alert has been triggered by our monitoring system and our team has been notified. We are currently investigating this incident.