HostVenom & WinterNode - Permission Issue with WinterNode Game Panel – Detalles del incidente

Sistemas funcionando con normalidad

Permission Issue with WinterNode Game Panel

Resuelto
Rendimiento degradado
Iniciado el hace 2 mesesDuró 35 minutos

Afectado

WinterNode

Rendimiento degradado de 4:10 AM a 4:45 AM

Control Panels

Rendimiento degradado de 4:10 AM a 4:45 AM

Game Control Panel

Rendimiento degradado de 4:10 AM a 4:45 AM

Actualizaciones
  • Resuelto
    Resuelto

    No further tickets have been raised regarding this issue and no Panel Team intervention has been noticed. Marking as resolved.

  • Investigando
    Investigando

    Impact: Some customers may be unable to access certain pages of their server panel or receive unexpected permission errors.

    We are currently investigating an issue affecting the WinterNode Game Control Panel. Some users are encountering a "Server Error" in the developer console or a tool-tip message indicating they need the "Details - Read" or other permissions even if they are the Server Owner or have the appropriate access permissions.

    Our Panel Team has been notified and will be actively working to identify the root cause and restore expected access permissions. We will provide further updates as soon as more information becomes available.

    Note: Game Servers are not affected and remain online if previously turned on prior to this incident.