HostVenom & WinterNode - Historial de avisos

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Historial de avisos

abr 2026

MC.CHI9, MC.CHI33, MC.CHI34, MC.CHI35 Maintenance
  • Completado
    abril 07, 2026 a 20:00
    Completado
    abril 07, 2026 a 20:00
    El mantenimiento se ha completado con éxito
  • En progreso
    abril 07, 2026 a 15:00
    En progreso
    abril 07, 2026 a 15:00
    El mantenimiento está ahora en progreso
  • Programado
    abril 07, 2026 a 15:00
    Programado
    abril 07, 2026 a 15:00

    We're performing scheduled OS maintenance and game servers on the affected nodes may be unavailable during this window. The hostname/node names will also change during this process but no IP changes will occur.

    Other gameserver nodes will not be affected. Please check your Game Panel home page to see if your gameserver is affected - https://winternode.com/help/getting-started/accessing-the-game-control-panel/#finding-your-server

    If you have any questions before or during this maintenance period, please reach out to our support team @ https://winternode.com/support/ .

mar 2026

Degraded Service Performance in London Data Center
  • Resuelto
    Resuelto
    This incident has been resolved.
  • Investigando
    Investigando

    Our automated monitoring has detected an issue affecting MC.LON3, MC.LON4, MC.LON6, MC.LON7 at our London data center. We are actively investigating the cause.

    More details will be shared as they become available.

`gs101.lax` Unavailable [Machine]
  • Resuelto
    Resuelto

    This incident has been resolved.

  • Investigando
    Investigando

    An automated alert has been triggered by our monitoring system and our team has been notified. We are currently investigating this incident.

feb 2026

Service Connectivity Issues on Game Control Panel
  • Resuelto
    Resuelto

    This incident has been resolved. The Game Control Panel should be back up.

    If you are still experiencing any issues, please open a ticket with us.

  • Investigando
    Investigando

    We are investigating an issue with servers on some nodes being unreachable via the Game Control Panel.

    More details will be shared as they become available.

GS003.FSN, MC.CHI25, MC.CHI27, MC.CHI28, MC.CHI29, MC.CHI30, MC.CHI31 Maintenance
  • Completado
    febrero 24, 2026 a 21:00
    Completado
    febrero 24, 2026 a 21:00
    El mantenimiento se ha completado con éxito
  • En progreso
    febrero 24, 2026 a 16:00
    En progreso
    febrero 24, 2026 a 16:00
    El mantenimiento está ahora en progreso
  • Programado
    febrero 24, 2026 a 16:00
    Programado
    febrero 24, 2026 a 16:00

    We're performing scheduled OS maintenance and game servers may be unavailable during this window. The hostname/node names will also change during this process but no IP changes will occur.

    Other gameserver nodes will not be affected. Please check your Game Panel home page to see if your gameserver is affected - https://winternode.com/help/getting-started/accessing-the-game-control-panel/#finding-your-server

    If you have any questions before or during this maintenance period, please reach out to our support team @ https://winternode.com/support/ .

Degraded Service Performance - Miami Data Center
  • Resuelto
    Resuelto

    The network connectivity issue has been identified as a DDoS attack, which has now been successfully mitigated. Network performance and all related services have returned to normal operation.

    During the investigation, a cooling issue affecting gs103.mia.winternode.com was also identified. This matter is unrelated to the DDoS event. We will coordinate with the data center team to schedule a separate maintenance window to address the cooling concern.

    Customers are encouraged to subscribe to our status page and follow the gs103.mia component for updates regarding the upcoming maintenance schedule and completion details.

  • Actualizar
    Actualizar

    We have received a response from our service provider. Based on their initial investigation, they believe the issue is related to cooling and have escalated the matter to the Data Center Team for further inspection and any necessary corrective action.

    We have requested additional details to better understand the situation. From our observations, the behavior appears to be network related, as none of the game servers were forcefully powered off as this incident is ongoing.

    We will continue to share more information as it comes available.

  • Investigando
    Investigando

    Our automated monitoring has detected an issue affecting game servers at our Miami data center. We have ticketed our service provider for more information.

    More details will be shared as they become available.

MC.CHI18, MC.CHI19, MC.CHI20, MC.CHI21, MC.CHI22, MC.CHI23, MC.CHI24 Maintenance
  • Completado
    febrero 19, 2026 a 18:34
    Completado
    febrero 19, 2026 a 18:34
    Maintenance has completed successfully.
  • En progreso
    febrero 19, 2026 a 16:00
    En progreso
    febrero 19, 2026 a 16:00
    El mantenimiento está ahora en progreso
  • Programado
    febrero 19, 2026 a 16:00
    Programado
    febrero 19, 2026 a 16:00

    We're performing scheduled OS maintenance and game servers may be unavailable during this window. The hostname/node names will also change during this process but no IP changes will occur.

    Other gameserver nodes will not be affected. Please check your Game Panel home page to see if your gameserver is affected - https://winternode.com/help/getting-started/accessing-the-game-control-panel/#finding-your-server

    If you have any questions before or during this maintenance period, please reach out to our support team @ https://winternode.com/support/ .

Emergency Maintenance Miami DC Router Reboot
  • Completado
    febrero 19, 2026 a 08:55
    Completado
    febrero 19, 2026 a 08:55

    The provider has marked the emergency maintenance has completed and all issues resolved. All customers may start up and continue to play on their game servers.

  • En progreso
    febrero 19, 2026 a 08:02
    En progreso
    febrero 19, 2026 a 08:02

    Update from the service provider:

    [Feb 19 01:46] We are still continuing to see issues with certain subnets not fully routing properly and are investigating further. All effort is being made to reduce downtime as much as possible. Maintenance extended until 05:00 Eastern time.

    The previous update on this maintenance being completed successfully was automatic sent. We apologies for the confusion.

  • Completado
    febrero 19, 2026 a 07:00
    Completado
    febrero 19, 2026 a 07:00
    El mantenimiento se ha completado con éxito
  • En progreso
    febrero 19, 2026 a 02:00
    En progreso
    febrero 19, 2026 a 02:00
    El mantenimiento está ahora en progreso
  • Programado
    febrero 19, 2026 a 02:00
    Programado
    febrero 19, 2026 a 02:00

    Notice from our Service Provider:

    The router in MI1 (Miami, Florida) will be power cycled to fully resolve firmware related issues identified in a prior network event. While the maintenance window is set for 5 hours, we only expect roughly 15 - 20 minutes of network unavailability during this time. Additional time is taken into account in case of unexpected issues.

feb 2026 a abr 2026

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