HostVenom & WinterNode - Notice history

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Notice history

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Oct 2022

Modpack Manager & Version Installer Unavailable
ResolvedDegraded performance2 hours 20 minutes
  • Resolved
    UTC
    Resolved

    No further issues have been reported. The Modpack Manager and parts of our Version Installer (Install Different Edition) in our Game Panel is now available again.

    Marking as Resolved.

  • Investigating
    UTC
    Investigating

    The Modpack Manager and parts of our Version Installer (Install Different Edition) in our Game Panel are currently unavailable. Our Panel Team has been notified and will be working on this soon. All other features of the panel are currently operational.

    If you're in a rush and want to get started on your next modpack adventure, you can still manually install mods and modpacks on your server using our Modpack Installation Guide: WinterNode Help Center - Modpack Installation and Common Issues

OCT8
Client Area Unavailable
ResolvedMaintenance1 hour 13 minutes
  • Resolved
    UTC
    Resolved

    Client Area for billing should be back now. Marking as resolved.

  • Identified
    UTC
    Identified

    The machine running our internal webserver for the Client Area is currently undergoing maintenance and will be unavailable for the next few hours. Our Main Website and Game Panel will remain online during this maintenance period.

Sep 2022

No notices reported this month

Aug 2022

Crash Logs Not Automatically Uploading To Log Server
ResolvedDegraded performance148 hours 35 minutes
  • Resolved
    UTC
    Resolved

    The Panel Team has successfully squashed this bug.

  • Identified
    UTC
    Identified

    Our Panel Team has picked up our report regarding automatic crash logs not being uploaded to logs.panel.gg and are actively investigating. A possible fix was applied, however, we are still facing issues.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident and reported the issue to our Panel Developers.

Connection Issues on MC.CHI30
ResolvedMajor outage
  • Resolved
    UTC
    Resolved

    No further issues have been reported. Marking as Resolved.

  • Monitoring
    UTC
    Monitoring

    We've applied a few fixes to MC.CHI30 and are monitoring any further connectivity issues. Please reach out to our Support Team on Discord if you're facing any issues.

  • Investigating
    UTC
    Investigating

    We have detected a problem related to connecting to servers on MC.CHI30 node and are actively investigating.

    More details to follow.

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