Notice history

No notices reported this month

Resolved
June 04, 2022 at 9:20 AMUTC
Resolved
June 04, 2022 at 9:20 AMUTC
This was resolved.
Identified
June 04, 2022 at 4:30 AMUTC
Identified
June 04, 2022 at 4:30 AMUTC
We've determined the issue is related to DNS and have received a response from our Panel Team confirming an outage in the DNS Server which handles subdomains.

We have not been given a timeframe for when this service will be restored.

Direct IPs and Domains not hosted by WinterNode are not affected.
Investigating
June 04, 2022 at 4:00 AMUTC
Investigating
June 04, 2022 at 4:00 AMUTC
We are currently receiving an increase in reports regarding custom subdomains provided by our Panel are reporting "Unknown Host" and no longer resolving. We have notified the Panel Team.

Resolved
May 23, 2022 at 1:05 AMUTC
Resolved
May 23, 2022 at 1:05 AMUTC
No further issues have been reported.

Marking as Resolved.
Monitoring
May 23, 2022 at 12:23 AMUTC
Monitoring
May 23, 2022 at 12:23 AMUTC
Our automated monitoring system has reported MC.LON1 as online again. We'll be monitoring for the next 30 minutes any new support tickets or issues with starting servers before marking this node as operational and resolving this incident.

Please reach out to our Support Team either through Discord or Client Area if you're experiencing issues.
Identified
May 22, 2022 at 9:59 PMUTC
Identified
May 22, 2022 at 9:59 PMUTC
We have not received confirmation from our service provider regarding this outage, however, we believe it may be related to a hardware request ticket we sent in earlier regarding a missing memory stick.
Investigating
May 22, 2022 at 9:37 PMUTC
Investigating
May 22, 2022 at 9:37 PMUTC
An automated alert has been triggered by our monitoring system and our team has been notified. We are currently investigating this incident.

HostVenom & WinterNode - Notice history