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oct 2025

sep 2025

SEP5
MC.FSN2 Node Replacement
CompletadoMantenimiento1 hora 40 minutos
  • Completado
    septiembre 05, 2025 a 16:25UTC
    Completado
    septiembre 05, 2025 a 16:25UTC

    Maintenance has been completed successfully. Customers on mc.fsn2.winternode.com have been migrated to gs106.fsn.winternode.com and now you can start up your server and get back to gaming!

    If you used WinterNode provided subdomains or have setup your own personal domains, you will need to update your DNS records accordingly.

    If you were using the WinterNode database server, please make sure to update the database host accordingly to gs106.fsn.winternode.com

    If you are experiencing any issues starting your server, please submit a ticket in our Discord Server.

  • En curso
    septiembre 05, 2025 a 14:45UTC
    En curso
    septiembre 05, 2025 a 14:45UTC
    El mantenimiento está ahora en progreso
  • Planificado
    septiembre 05, 2025 a 14:45UTC
    Planificado
    septiembre 05, 2025 a 14:45UTC

    We will be performing a node replacement for MC.FSN2. This operation is part of our ongoing effort to optimize our services and introduce better hardware.

    Key Details of the Maintenance:

    1) Temporary Shutdown: All gameservers operating in MC.FSN2 will be temporarily powered off during the maintenance period. You will need to start your server once the maintenance has been completed.

    2) Game Panel Access: Access within the Game Panel for this node will be restricted while the maintenance is underway.

    3) IP Address Changes:

    • The majority of IP addresses will remain unchanged.

    • For clients using machine IPs (the direct IP obtained when pinging the hostname of these nodes), please be aware that these IPs will be renumbered.

    • This change should affect only a limited number of clients. We will provide individual notices to those customers once the migration is complete.

    4) Database Migration: Databases associated with these nodes will also be moved during this process. You will need to update the database server ip after the migration is completed.

    5) Data Integrity: We do not anticipate any data loss as a result of this maintenance.

    We understand the importance of uninterrupted service and are committed to keeping the downtime to a minimum. We appreciate your understanding and cooperation as we work to enhance our infrastructure and continue delivering exceptional service.

    Do you want to move sooner?

    If you would like to opt-in for an earlier migration, please open a ticket with the team in the WinterNode Discord (#support) channel and we can coordinate an earlier move of any service.

    Should you have any further questions or concerns, please do not hesitate to reach out to our Support Team.

ago 2025

gs103.chi Unavailable
ResueltoInterrupción grave5 horas 23 minutos
  • Resuelto
    UTC
    Resuelto

    Our team has successfully restored all game servers to the latest available backup, which was taken on August 23, 2025, at 2 PM Central Time.

    We would like to remind our clients that according to our Server Backups article, MySQL databases are not backed up and therefore, would have been lost in this process. Fortunately, no client databases were created on `gs103.chi`.

    Thank you for your patience and understanding throughout this incident. Please reach out to our support team if you have any further concerns.

  • Actualizar
    UTC
    Actualizar

    We experienced difficulties installing the operating system due to package download issues. These have cleared itself up naturally(?), and we have now begun restoring client server data. While we cannot provide an exact timeline for full restoration, we've got promising results so far with the speed it is restoring at.

  • Identificado
    UTC
    Identificado

    We have determined gs103.chi has experienced a disk failure. We are currently provisioning a new server and restoring the backup data onto it from August 23, 2025 @ 2PM Central Time.

  • Investigando
    UTC
    Investigando

    An automated alert has been triggered by our monitoring system and our team has been notified. We are currently investigating this incident.

GS103.CHI Unavailable
ResueltoInterrupción grave22 minutos
  • Resuelto
    UTC
    Resuelto

    After forcefully restarting the machine, the server is now responsive and game servers appear to be turning on again.

    If you are still experiencing issues, please reach out to us through our one of our support channels, such as Discord - https://winterno.de/discord.

    This incident has been resolved.

  • Investigando
    UTC
    Investigando

    An automated alert has been triggered by our monitoring system and our team has been notified. We are currently investigating this incident.

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ago 2025 a oct 2025

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